MANAGED IT SERVICES
What Managed IT Services means to us?

Most business owners find themselves needing a reliable IT support team to help them run their business smoothly. We at RK Technologies , strives to help you with your day-to-day IT management by Strategic planning, 24/7 Support Service, Security control, Staffing requirements and Continuous improvements.

We will ensure that our services improves your staff productivity, optimizes business processes, reduces risk, offers flexibility and increases business continuity.

Our customers are our first priority. We tailor our solutions to suit your business needs. We resolve every ticket quickly and efficiently, allowing you to focus on your core business without distraction or unacceptable levels of downtime.

SERVICES
How we can Help
24/7 Service Desk
Proactive Maintenance & Monitoring
Security
Reporting
Network Administration
Onsite IT support and Remote Services
24/7 Service Desk

Say ‘No More’ to technology lags which bring down your teams productivity. If you choose us as your IT provider you can access our 24/7 support service whenever you need it.
We will start working on your requests within 15 minutes. If you’re unable to work at all, we’ll begin fixing your problem immediately.
We are obsessed over providing you with exceptional service.

Proactive Maintenance & Monitoring

Our managed IT service is designed for you to experience fewer IT problems due to the constant monitoring and maintenance carried out by our proactive support team.
By keeping a close eye on potential triggers for trouble and planning improvements on an ongoing basis, our team will reduce the number of times IT issues stops your team from working. We will also analyse the root-cause of recurrent problems to avoid repetition.

Security

We offer wide range of solutions such as email filtering, network security, web security, data protection and end to end protections services to keep your organisation secure. With our services you will receive a high level of security that gives you a great peace of mind.

Reporting

You have access to our online portal where you can see the progress of your ticket. Its an All in One management tool that allows you to send tickets and receive updates on it.

Network Administration

Your dedicated network administrator will identify any vulnerabilities in your organization and poor security behaviors. They will ensure you comply with our security best practice checklist, resulting in more secure data and helping you adhere to regulatory compliance standards. You’ll also be provided with regular service reports and reviews, with analysis of tickets and trends, and recommendations for further improvements to performance and security.

Onsite IT support and Remote Services

We offer both Onsite and Remote IT support services for greater flexibility. We can also tailor these services to match your budget.
So if you require IT staff for a short period of time or need immediate support, be assured that we are on our way to help you.

Why choose our Managed IT services

Our mission is to help you grow your business, while we take care of all your IT needs

24/7 Support Service

Partnerships and accreditation with major vendors

Advanced Monitoring & Maintenance

In-House IT Experts

Remote and onsite services

Personalized Service
Want to discuss your IT needs

If you are looking for a local or national IT support service partner, then give us a call to see how we can bring a positive impact to your company.
Interested in our other services?

Feel free to contact us

If you are looking for a trustworthy Managed IT Service Provider, you have come to the right place.